dbg22 Privacy Policy — Your Information Is Secure

Last Updated: 2026

1. Introduction

dbg22 operates a safe and trusted online betting platform for players in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, store, disclose, and protect users' personal information when they use our website, services, and related technologies.

By creating an account or using the services on this platform, you agree to the terms of this Policy. If you do not agree, please refrain from using the services and contact our support team.

This Policy applies only to dbg22's own platform. We are not responsible for the privacy policies of third-party websites or services.

In brief: dbg22 never sells your personal information to third parties. We collect only the information necessary to provide services and ensure security.

2. What Information We Collect

dbg22 collects the following types of information to operate its services smoothly and provide you with the best experience:

Identity Information

Information provided at the time of account registration, such as:

Full name
Date of birth (for age verification)
Email address
Mobile number
Password (stored in encrypted form)

Financial Information

Information required to process transactions, such as:

bKash, Nagad, Rocket, or Upay number
Bank account details (where applicable)
Deposit and withdrawal history
Transaction time and amount

Activity Information

Information collected automatically while using the platform:

Betting history and results
Game session duration
Session login and logout times
Bonus and promotion usage records

Technical Information

Information collected to improve security and service quality:

IP address and device information
Browser type and version
Operating system
Cookie and session data

We collect only the information that is essential for providing services and ensuring security. We do not collect unnecessary or excessive information.

3. Purpose of Use

dbg22 uses the information it collects for the following legitimate purposes:

Account registration, verification, and providing secure access.
Processing all financial transactions, including deposits and withdrawals.
Distributing bonuses, promotions, and rewards accurately.
Preventing fraudulent activity, money laundering, and unauthorized access.
Verifying age and ensuring responsible gaming (21+ policy).
Providing customer support and resolving issues.
Improving platform performance, security, and user experience.
Complying with applicable laws and regulations.
Sending important service-related notifications.
For analytical and statistical purposes (in a form that is not personally identifiable).

Your information will never be sold or rented to third parties for marketing purposes.

4. Disclosure & Sharing of Information

dbg22 may disclose information in limited form under specific circumstances. Those circumstances are described below:

Service Providers

Information may be shared with selected partner organizations for payment processing, technology services, customer support software, and similar purposes. They operate under strict confidentiality agreements and may use the information only for specified purposes.

Legal & Regulatory Reasons

Information may be provided to comply with court orders, formal requests from law enforcement agencies, or the requirements of applicable law. In such cases, we always provide only the minimum necessary information.

Security & Fraud Prevention

Information may be shared with security partners to protect the platform, detect and prevent fraudulent activity, and safeguard users.

Business Restructuring

Information may be transferred in the event of a company merger, acquisition, or restructuring. In such cases, the new entity will be required to comply with the terms of this Policy.

Important: Outside of the circumstances described above, dbg22 does not share any of your personal information with any third party.

5. Data Security Measures

dbg22 applies industry-standard technical and organizational measures to keep your personal information secure.

SSL Encryption: All data transmitted between the platform and servers is protected by 256-bit SSL encryption.
Password Hashing: Your password is never stored in plain text — only an encrypted hash is stored.
Access Controls: Only authorized staff can access the necessary data, and all access is logged.
Secure Servers: Data is stored in secure data centers where regular security audits are conducted.
Two-Factor Authentication: Two-factor authentication is available to enhance account security.
Regular Security Testing: Regular security assessments and penetration testing are conducted to identify system vulnerabilities.
Data Breach Protocol: In the event of a data security breach, we will take necessary action promptly and notify affected users where applicable.

However, no method of transmitting or storing information over the internet is 100% secure. We ensure the highest level of protection we reasonably can, but no one can guarantee absolute security.

6. Cookies & Tracking Technologies

The dbg22 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Essential Cookies

Essential for maintaining login sessions, security verification, and basic platform functionality. Without these cookies, the site will not work properly.

Functional Cookies

These cookies are used to remember your preferences (language, game settings) and provide a personalized experience.

Analytical Cookies

These cookies are used to monitor site usage, improve service quality, and identify technical issues.

You can control or disable cookies from your browser settings. Please note that disabling certain essential cookies may affect some platform functionality.

7. Data Retention Period

dbg22 retains user information only for as long as necessary. We consider the following factors when determining the retention period:

Active Accounts: All necessary information is retained while the account remains active.
After Account Closure: Following account closure, certain information may be retained for a defined period, taking into account legal requirements and the possibility of dispute resolution.
Financial Records: Transaction data is retained for the period required under financial regulations.
Technical Logs: Technical logs for security and error monitoring are retained for a limited period.

Once the retention period ends, information is securely deleted or anonymized so that it can no longer be linked to any individual.

8. Your Rights & Controls

As a dbg22 user, you have the following rights over your own information:

Right of Access

You may request to know at any time what information we hold about you and how it is being used.

Right to Rectification

If any of your information is inaccurate, you may request a correction. Some information can be updated directly from your account settings.

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.

Right to Restrict Processing

In certain cases, you may request that processing of your information be restricted, which we will consider in light of applicable legal regulations.

Right to Data Portability

You may request to receive your information in a structured, commonly used, and machine-readable format.

Right to Object

You may object to the use of your information for specific purposes. We will duly review your request.

To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable timeframe.

9. Protection of Minors

dbg22 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration and identity verification documents may be requested if needed.

If we become aware that a minor has created an account on our platform, we will immediately close that account and delete the information collected. If you believe a minor is using our platform, please notify our support team immediately.

10. Policy Changes & Updates

dbg22 may revise or update this Privacy Policy from time to time. When changes are made, we will:

Publish the updated Policy on this page and revise the "Last Updated" date.
Send a notification to the registered email address for significant changes.
Continued use of the platform after the updated Policy is published will be considered acceptance of the new Policy.

We recommend reviewing this page regularly so you are always aware of the latest Policy.

11. Third-Party Services & Links

The dbg22 platform uses certain third-party payment gateways and technology services, such as bKash, Nagad, Rocket, and Upay. These services have their own privacy policies, and this Policy does not apply to them.

Additionally, game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft, and others) operate their own technical infrastructure. Only necessary technical information is shared with these providers.

We recommend reviewing the privacy policy of any third-party service before using it.

12. International Transfer of Information

dbg22 primarily provides services for the Bangladesh market. However, due to our technical infrastructure, information may sometimes be stored on servers located outside Bangladesh.

Regardless of where the data is stored, the protection standards of this privacy policy will apply. For international data transfers, we ensure that adequate safeguards are in place in the destination country.

dbg22 Privacy Policy — Your Information Is Fully Secure